Returns Policy

Sorry, items cannot be exchanged or returned for change of mind, so please choose carefully.

If you believe your item has a fault, email a photo and description to crystalgemjewellery@gmail.com

If your item needs repair after normal wear and tear and love, please email me for a repair quote. I will be happy to repair your item if it can be repaired so you can keep loving and wearing your item for years to come.